The secure areas are where we keep personal information, which is why you have to enter a Passcode/Password and Security Number before we can give you access. Any information sent between you and Santander when using the Santander online service uses strong industry-standard security technology. In line with the industry standard, we're using two-factor authentication to check it's you when logging on and using Online Banking. None of your personal information is kept there, just general information about our products and services that anyone can have access to.Īs you may know, internet security technology is very good these days. We don't mind who visits the freely accessible areas and we don't check on who does. The information on our website is split into 2 area types: 'freely accessible' areas and 'secure' areas. For example, if you've acted fraudulently, or you haven’t taken reasonable steps to keep your information safe. There are some circumstances in which this protection is not available. In the unlikely event funds are taken from your account as a result of fraud, we'll refund you and restore your account to the state it would have been in had the unauthorised payment transaction not taken place. There is protection provided by the Payment Services Regulations 2017. Online and Mobile Banking commitmentīe assured that your money is safe when you bank online. We're completely committed to protecting you when you use this website. Investment fees, charges and key documents.Savings and investments View all savings and investments.
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